Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the探索限制政策, no visitors, aside from patient-designated family/support persons, are allowed at this time.View additional visitation information.

Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors.

Our free shuttlesmake it easy to get around campus once you’re here.

Valet Parking可在患者和游客的主要入口处获得每辆车的标称费用。

CareLine:717-531-6955（当地）或800-243-1455（无需免费）

• 致电我们的凯尔特预约或一般问题
• TTY:717-531-4395or800-731-3032（无需免费）

Hospital operator:717-531-0000

• Connect to hospital departments and service areas
• 查找并联系患者

门诊预售:717-531-1300.

• 对于患者登记，保险核查和财务评估

患者担忧:717-531-6311

• Share a concernwith a Patient Experience liaison

计费和保险: 800-254-2619 or 717-531-5069

• 学习更多关于计费和保险

Medical records:717-531-8055

• 学习更多关于medical records

我到达时会发生什么？

You will be greeted by our registration staff and asked to provide basic information about your injury or illness. A registered nurse will evaluate your symptoms and check your vital signs, medical history and current medications. You may be seen by a provider in triage. This will aid in beginning your workup as quickly as possible.

The分类过程允许先见更严重的病人或受伤的患者, even if they arrive after other patients. We know that waiting can be frustrating and we want to thank you in advance for your patience.

What’s next?

您将被放置在患者护理区域或等候区。如果需要，我们的ED工作人员可能会开始测试，包括实验室和放射学研究。我们的目标是每两个小时重新评估你的病情，但如果你觉得你的病情发生了变化，我们的一名工作人员立即了解。在第一次检查我们注册的护士之前，请不要吃或喝任何东西。

患者护理区域会发生什么？

You will be examined by a physician who specializes in emergency medicine. Based on your condition, you will receive additional tests and treatments. It may take two hours or more to get your test results. A registered nurse will keep you informed about what is happening with your treatment.

你可能是由多个我问同样的问题mbers of our team so we have the most accurate information. This is done to verify your identity and provide you with safe, high-quality care.

How long does it take for specialist consultations, lab and radiologist results?

A consultation with a provider who specializes in your illness may take at least one hour, but could take up to several hours. The following times for lab and radiology results may vary depending on patient volume and the severity of your condition.

Can I have visitors?

Get the latest information about howPenn State Health is managing COVID-19.

What happens after I am treated?

Your illness or injury may require admission to Hershey Medical Center. A staff member will transport you to an available bed. If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility.

What happens when I am discharged?

被排放的患者根据需要提供完整的护理后的后护理说明和处方。

What special care do pediatric patients receive?

我们的急诊部门有一个致力于18岁的患者，员工在儿科急诊医学中具有特殊培训的工作人员。至少有一位父母或法定监护人必须随时留在孩子身边。提供蓝色手镯，以便将护理人员和儿童呈正极联系起来。

耐心门户

My Penn State Health is a secure websitewhere you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.

结算

For questions about your copay or the billing process, our registration team can assist you.

我们重视您的反馈

我们的目标是为每位患者提供最高质量的紧急医疗保健。如果您对您在ED收到的护理有任何问题或疑虑，请联系患者关系717-531-6311, weekdays from 8:30 a.m. to 4:30 p.m. You may also take a few moments to answer a brief,three-question survey关于你的访问。