计划您的访问
假期和特殊时间
Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per thevisitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time.查看其他访问信息。
Parking Information
Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors.
Our free shuttles让它easy to get around campus once you’re here.
Valet Parkingis available at the main entrance for patients and visitors for a nominal fee per vehicle.
重要的电话号码
货车:717-531-6955(locally) or800-243-1455(toll-free)
- Call our CareLine to make an appointment or for general questions
- TTY:717-531-4395或者800-731-3032(toll-free)
Hospital operator:717-531-0000
- Connect to hospital departments and service areas
- Find and contact a patient
Outpatient pre-arrival:717-531-1300
- For patient registration, insurance verification, and financial evaluation
Patient concerns:717-531-6311
- 分享关注with a Patient Experience liaison
Billing and insurance：800-254-2619或717-531-5069
- Learn more about计费和保险
病历:717-531-8055
- Learn more aboutmedical records
Emergency Department
如果您有紧急情况，请拨打911。
The Emergency Department (ED) at the Milton S. Hershey Medical Center is central Pennsylvania’s only Level I Trauma Center for both children and adults. We specialize in the assessment and treatment of trauma, stroke, heart and vascular, pediatric and neurosurgery patients. We also have specially trained forensic registered nurses, called Sexual Assault Nurse Examiners, who provide sexual assault survivors with comprehensive, compassionate care. No matter what time of day or night, our Emergency Department is here when you need it most.
Important things to know
What happens when I arrive?
You will be greeted by our registration staff and asked to provide basic information about your injury or illness. A registered nurse will evaluate your symptoms and check your vital signs, medical history and current medications. You may be seen by a provider in triage. This will aid in beginning your workup as quickly as possible.
Thetriage process allows the more seriously ill or injured patients to be seen first，即使他们追随其他患者。我们知道等待可能会令人沮丧，我们要提前感谢您的耐心配合。
下一步是什么？
You will either be placed in a patient care area or in the waiting area. Our ED staff may begin tests, including labs and radiology studies, if needed. It is our goal to reevaluate your condition every two hours, but if you feel your condition has changed, let one of our staff members know immediately. Please do not eat or drink anything until first checking with one of our registered nurses.
What happens in the patient care area?
专门从事急诊医学的医生将检查您。根据您的病情，您将获得其他测试和治疗。获得测试结果可能需要两个小时或更长时间。注册护士会让您了解治疗中正在发生的事情。
我们团队的多个成员可能会问您相同的问题，因此我们拥有最准确的信息。这样做是为了验证您的身份并为您提供安全，高质量的护理。
How long does it take for specialist consultations, lab and radiologist results?
A consultation with a provider who specializes in your illness may take at least one hour, but could take up to several hours. The following times for lab and radiology results may vary depending on patient volume and the severity of your condition.
Can I have visitors?
Get the latest information about how118金宝搏抽水宾夕法尼亚州健康正在管理Covid-19.
What happens after I am treated?
Your illness or injury may require admission to Hershey Medical Center. A staff member will transport you to an available bed. If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility.
What happens when I am discharged?
Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.
What special care do pediatric patients receive?
Our Emergency Department has an area dedicated to patients under age 18 with staff members who have special training in pediatric emergency medicine. At least one parent or legal guardian must remain with their child at all times. Blue bracelets are provided to positively link the caregiver and child.
Patient Portal
My Penn State Health is a secure website您可以在哪里安排约会，给医疗保健提供者发送电子邮件，检查测试结果，补充处方并支付账单。
Billing
有关您的COPAY或计费过程的问题，我们的注册团队可以为您提供帮助。
We value your feedback
Our goal is to provide each patient with the highest-quality emergency medical care. If you have any questions or concerns about the care you received in the ED, please contact Patient Relations at717-531-6311, weekdays from 8:30 a.m. to 4:30 p.m. You may also take a few moments to answer a brief,three-question surveyabout your visit.
