Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per thevisitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time.View additional visitation information.

Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors.

Our free shuttlesmake it easy to get around campus once you’re here.

Valet Parking可在患者和访客的主要入口处获得每辆车的名义费用。

CareLine:717-531-6955（本地）或800-243-1455（免费电话）

• 打电话给我们的货车进行预约或一般性问题
• TTY:717-531-4395or800-731-3032（免费电话）

Hospital operator:717-531-0000

• Connect to hospital departments and service areas
• 查找并联系患者

门诊前:717-531-1300

• 用于患者注册，保险验证和财务评估

病人concerns:717-531-6311

• Share a concernwith a Patient Experience liaison

计费and insurance: 800-254-2619 or 717-531-5069

• 学习更多关于计费和保险

Medical records:717-531-8055

• 学习更多关于medical records

Bone Density/Dexa Scan:717-531-3799

• 通过星期一至星期五预约

Breast Imaging – Mammography:717-531-3799

• 通过星期一至星期五预约

计算机断层扫描（CT）扫描：717-531-3799

• 通过星期一至星期五预约

Diagnostic X-Ray:717-531-8365

• Monday-Friday: 6 a.m.-7 p.m.
• Saturday, Sunday: 6:30 a.m.-2:30 p.m.

透视：717-531-3799

• 通过星期一至星期五预约

磁共振成像（MRI）：717-531-3799

• 通过星期一至星期五预约
• Weekend appointments available

Neurointerventional Radiolog
和活检服务：717-531-1049

• 通过星期一至星期五预约

核医学：717-531-8036, option 1

• 通过星期一至星期五预约

正电子发射断层扫描（PET） - CT：717-531-8036, option 1

• 通过星期一至星期五预约

Ultrasound:717-531-3799

• 通过星期一至星期五预约

当我到达时会发生什么？

You will be greeted by our registration staff and asked to provide basic information about your injury or illness. A registered nurse will evaluate your symptoms and check your vital signs, medical history and current medications. You may be seen by a provider in triage. This will aid in beginning your workup as quickly as possible.

The分类过程使得首先看到更严重的病患者或受伤的患者, even if they arrive after other patients. We know that waiting can be frustrating and we want to thank you in advance for your patience.

What’s next?

您要么被放置在患者护理区或等待区。如果需要，我们的ED员工可能会开始测试，包括实验室和放射学研究。我们的目标是每两个小时重新评估您的病情，但是如果您觉得自己的病情发生了变化，请立即让我们的一位工作人员知道。请不要吃或喝任何东西，直到首次与我们的一位注册护士进行检查。

患者护理区会发生什么？

You will be examined by a physician who specializes in emergency medicine. Based on your condition, you will receive additional tests and treatments. It may take two hours or more to get your test results. A registered nurse will keep you informed about what is happening with your treatment.

我们团队的多个成员可能会问您相同的问题，因此我们拥有最准确的信息。这样做是为了验证您的身份并为您提供安全，高质量的护理。

How long does it take for specialist consultations, lab and radiologist results?

A consultation with a provider who specializes in your illness may take at least one hour, but could take up to several hours. The following times for lab and radiology results may vary depending on patient volume and the severity of your condition.

Can I have visitors?

Get the latest information about howPenn State Health is managing COVID-19.

What happens after I am treated?

Your illness or injury may require admission to Hershey Medical Center. A staff member will transport you to an available bed. If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility.

What happens when I am discharged?

根据需要给予出院的患者完整的护理说明和处方。

What special care do pediatric patients receive?

我们的急诊科有一个专门针对18岁以下患者的地区，并接受了小儿急诊医学特殊培训的工作人员。至少有一名父母或法定监护人必须始终与孩子在一起。提供蓝色手镯，以正向关怀护理人员和儿童联系。

病人门户

My Penn State Health is a secure websitewhere you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.

计费

For questions about your copay or the billing process, our registration team can assist you.

我们重视您的反馈

我们的目标是为每位患者提供最高质量的紧急医疗服务。如果您对ED中收到的护理有任何疑问或疑虑，请与患者关系联系717-531-6311, weekdays from 8:30 a.m. to 4:30 p.m. You may also take a few moments to answer a brief,three-question survey关于您的访问。